As a business improvement practitioner, I’m asked these questions regularly, so I developed a practical and easy-to-follow framework called ‘4PT’ – People, Process, Partners, Projects and Technology. After several years of refinement using the methodology in my own business and seeing other businesses benefit from it, I realised there must be a way to share … Continue reading How do you harness resources effectively to improve your business? And what is the optimum mix of those resources?