People are an organisation’s greatest asset, yet many employees are demotivated with low levels of job satisfaction. Effective managers know that motivating their people pays big dividends with significant productivity gains, cost reduction and reduced staff turnover. Effective managers use tools and techniques to motivate, grow and keep their staff. Here are some key examples:…
As a business improvement practitioner, I’m asked these questions regularly, so I developed a practical and easy-to-follow framework called ‘4PT’ – People, Process, Partners, Projects and Technology. After several years of refinement using the methodology in my own business and seeing other businesses benefit from it, I realised there must be a way to share…
Businesses that invest in developing a Service Model can more effectively align IT with their business strategy to support powerful new initiatives with faster time to market. Hidden within your organisation are essential secrets to improving IT/Business alignment. The jewels lie within your data. Identifying high value data and relationship rules is the first step…